Key Indicators
Avg. Balance/Promise $
# Contacts & Minutes Analyzed
Contacts & Detection Volumes
Best Practices
Top 10 Promise $
Hit Rate %
Scorecard
Compliance
Top 10 Promise $
Hit Rate %
Scorecard
Customer Insatisfaction
Top 10 Promise $
Hit Rate %
Scorecard
Communication
Top 10 Promise $
Hit Rate %
Scorecard
Reasons for non Payment
Top 10 Promise $
Hit Rate %
Situational
Top 5 Promise $
Hit Rate %